This Privacy Policy was last updated on May 16, 2022.
Thank you for joining GMAX Learn. We at GMAX Learn(“GMAX Learn”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.
This Privacy Policy applies when you access or use the GMAX Learn websites, mobile applications, APIs, or linked services, unless we link to a separate policy or specify otherwise. This includes potential buyers for our commercial and enterprise goods.
You agree to the terms of this Privacy Policy by using the Services. If you do not agree to this Privacy Policy or any other agreement that governs your use of the Services, you should not use them.
Table of Contents
- 1. What Data We Get
- 2. How We Get Data About You
- 3. What We Use Your Data For
- 4. Who We Share Your Data With
- 5. Security
- 6. Your Rights
- 7. Updates & Contact Info
1. What Data We Get
We collect data directly from you, such as information you enter, data on your material consumption, and data from third-party platforms you link to GMAX Learn. We also collect information about your device and which areas of our Services you engage with or spend time with automatically.
1.1 Data You Provide to Us
Depending on how you use the Services, we may collect different data from or about you. Here are some examples of the data we collect to help you understand it better.
We gather whatever data you supply directly when you register an account and use the Services, including through a third-party platform. The data include:
| Account Data | We may gather a variety of data from or about you depending on how you use the Services. To assist you understand the data we collect, we’ve included some examples. When you create an account and use the Services, including through a third-party platform, we collect whatever information you provide directly to us. |
| Profile Data | You can also include a photo, headline, biography, language, website link, social network profiles, country, or other information on your profile. Others will be able to see your profile information. |
| Shared Content | Parts of the Services allow you to engage with other users or publicly share content, such as by writing content evaluations, asking or answering questions, sending messages to students or instructors, or uploading images or other work. Depending on where the content is posted, other people may be able to see it. |
| Educational Content Data | We collect information about which courses, assignments, labs, workspaces, and quizzes you’ve started and completed, as well as content purchases and credits, subscriptions, completion certificates, and your interactions with instructors, teaching assistants, and other students. We also collect essays, answers to questions, and other items submitted to satisfy course and related content requirements. We store your instructional content, which may contain data about you, if you are an instructor. |
| Student Payment Data | If you make purchases, we collect information about your purchase (such as your name, billing address, and ZIP code) that is required to process your order and may be kept for future buys if you choose. Certain payment and billing information, such as your name, credit card information, billing address, and ZIP code, must be provided directly to our payment service providers. To facilitate payments, we may additionally get limited information from payment service providers, such as the fact that you have a new card and the last four numbers of that card. GMAX Learn does not collect or keep sensitive cardholder information like full credit card numbers or card authentication data for security reasons. |
| Instructor Payment Data | If you’re an instructor, you can receive money by linking your Nigerian bank account, PayPal account for overseas instructors, or another payment account to the Services. We collect and utilize certain information when you link a payment account, such as your payment account email address, account ID, physical address, or other data required for us to deliver payments to your account. We may gather NUBAN information in order to send payments to your account. We also engage with reputable third parties who collect tax information as required by law in order to comply with applicable legislation. This tax information could contain residency information, tax identification numbers, biographical information, and other personal data required for taxation. GMAX Learn does not collect or keep personal information for security reasons. |
| Data About Your Accounts on Other Services | If your social media or other online accounts are linked to your GMAX Learn account, we may be able to receive certain information from them. If you access GMAX Learn through Facebook or another third-party platform or service, we will ask for your permission to access information from that account. We may collect your name, profile image, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts, for example, depending on the platform or service. Through their APIs, those platforms and services make information available to us. We receive information based on what you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or if you click on any third-party links, your data will be collected, used, and shared in accordance with that third-privacy party’s policies and other agreements. |
| Sweepstakes, Promotions, and Surveys | Through the Services or a third-party platform, we may offer you to complete a survey or participate in a promotion (such as a contest, sweepstakes, or challenge). If you choose to join, we will collect and keep the information you supply, such as your name, email address, postal address, date of birth, and phone number. Unless otherwise stated in the official regulations of the promotion or in another privacy policy, the data is subject to this Privacy Policy. The information gathered will be used to run the promotion or survey, including informing winners and dispersing prizes. You may be required to authorize us to publicly post some of your information in order to get a reward (for example, on a winner’s page). The privacy policies of any third-party platforms we use to administer a survey or promotion will apply. |
| Communications and Support | We collect and store your contact information, messages, and other data about you like your name, email address, messages, location, GMAX Learn user ID, refund transaction IDs, and any other data you provide or that we collect through automated means if you contact us for support or to report a problem or concern (regardless of whether you have created an account) (which we cover below). In compliance with this Privacy Policy, we use this information to react to you and research your query or concern. |
1.2 Data We Collect through Automated Means
When you use the Services (including browsing content), we automatically collect some information, such as:
| System Data | IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform kinds are all examples of technical data about your computer or device. |
| Usage Data | Content accessed, time spent on pages or the Service, pages visited, features used, search queries, click data, date and time, referrer, and other data concerning your use of the Services are included in use statistics. |
| Approximate Geographic Data | Based on your IP address, an approximate geographic location is produced, including information such as nation, city, and geographic coordinates. |
As described in the “Cookies and Data Collection Tools” section below, the data listed above is acquired through the use of server log files and tracking technology. We keep it on file and link it to your account.
2. How We Get Data About You
Cookies, web beacons, and other tracking technologies are used to collect the information described above. You can choose to opt out of data collecting using some of these programs.
2.1 Cookies and Data Collection Tools
We gather, store, and share data about your actions across websites, including GMAX Learn, using cookies, which are little text files stored by your browser. They enable us to remember information about your visits to GMAX Learn, such as your chosen language, and to make the site more user-friendly. Visit https://cookiepedia.co.uk/all-about-cookies to discover more about cookies. Clear pixels may also be used in emails to track deliverability and open rates.
When you access and use the Services, GMAX Learn and third-party service providers (such as Google Analytics and third-party advertisers) use server log files and automated data collection tools such as cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (collectively, “Data Collection Tools”).
2.2 Why We Use Data Collection Tools
For the reasons indicated, GMAX Learn employs the following sorts of data collection tools:
- Strictly Necessary: These Data Collection Tools allow you to access the site, provide basic functionality (such as logging in or accessing content), secure the site, guard against fraudulent logins, and detect and prevent account misuse. Because they are essential for the Services to function correctly, disabling them will cause portions of the site to fail or become unavailable.
- Functional: These Data Collection Tools save information about your browser and preferences, provide enhanced site functionality, tailor content to your interests, and remember settings that alter the appearance and behavior of the Services (like your preferred language or volume level for video playback).
- Performance: These Data Collection Tools aid in the measurement and improvement of the Services by giving information such as usage and performance data, visit counts, traffic sources, and the location of an application’s download. These tools can let us test different GMAX Learn versions to identify which features or content consumers prefer, as well as which email messages are opened.
- Social Media: These Data Collection Tools provide social media features such as content sharing with friends and networks. These cookies can monitor a user or device across many websites in order to create a profile of user interests for targeted advertising.
You can configure your web browser to notify you when cookies are attempted, limit the types of cookies you accept, or refuse all cookies. You may not be able to utilize some or all aspects of the Services if you do, and your experience may be different or less functional as a result. Refer to Section 6.1 (Your Data Use Options) below for further information on controlling Data Collection Tools.
3. What We Use Your Data For
We use your data to deliver our Services, interact with you, troubleshoot issues, protect against fraud and abuse, enhance and update our Services, analyze how people use our Services, serve targeted advertising, and as needed by law or for safety and integrity. We keep your information for as long as it's needed to accomplish the goals for which it was obtained.
We use the data we collect through your use of the Services to:
- Promote participation in educational content, issue completion certificates, show customized content, and facilitate communication with other users, we provide and operate the Services.
- Process instructor and other third-party payments;
- Process your requests for instructional content, products, services, information, or features.
- Contact you regarding your account by:
- Responding to your problems and questions;
- Notifications concerning changes to our Service; and updates to our agreements; sending you administrative messages and information, such as communications from instructors, students, and teaching assistants;
- Sending you information about your progress in courses and associated content, rewards programs, new services, new features, promotions, newsletters, and other available instructor-created content (which you can opt out of at any time) by email or text messages;
- Sending push notifications to your wireless device to provide updates and other relevant messages
- Personalize your experience by managing your account and preferences.
- Facilitate technical functionality of the Services, such as troubleshooting and resolving difficulties, safeguarding the Services, and preventing fraud and abuse;
- Verify the lecturers’ identities;
- Users’ comments should be sought;
- Product, service, survey, and promotion marketing;
- Prospective clients should be informed about Subscription Plans.
- Learn more about yourself by combining your data with that of third-parties and/or analyzing the data with the help of analytics service providers.
- Identify users who are unique across devices;
- Customize ads for different devices;
- Enhance our services by creating new goods, services, and features;
- Analyze traffic and trends, keep track of purchases, and keep track of usage data.
- Advertise the Services on third-party websites and applications; as necessary or permitted by law; or as otherwise permitted by law.
- As we deem necessary in our sole discretion to ensure the safety or integrity of our users, staff, third parties, the general public, or our Services.
4. Who We Share Your Data With
We share information about you with instructors, other students, companies that provide services to us, GMAX Learn affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies that assist us with promotions and surveys, and advertising companies that assist us in promoting our Services. We may also share your information as part of a company restructuring or for security reasons. Finally, if your data is aggregated or de-identified, we can distribute it in various ways with your permission.
5. Security
Based on the kind and sensitivity of the data being held, we employ suitable security. Unwanted access is always a concern with any internet-enabled system, so it's critical to protect your password and notify us if you suspect any unauthorized access to your account.
GMAX Learn takes adequate security steps to protect your personal information from unauthorized access, modification, disclosure, or destruction. These measurements differ depending on the data type and sensitivity. Unfortunately, because no system can be completely secure, we cannot guarantee that interactions between you and GMAX Learn, the Services, or any information submitted to us in conjunction with the data we collect through the Services will be free of unauthorized third-party access. It is your obligation to protect your password, which is a vital aspect of our security system. If you feel your password or account has been compromised, change it immediately and contact our Support Team with any concerns.
6. Your Rights
You have specific rights when it comes to the use of your data, including the ability to opt out of advertising communications, cookies, and third-party data collecting. You can amend or cancel your account through our Services, and you can also contact us if you have any individual data rights demands. Parents who believe we have gathered personal data about their underage kid inadvertently should contact us for assistance in removing such information.
6.1 Your Choices About the Use of Your Data
You can choose not to provide certain data to us, but you may be unable to enjoy certain Services features if you do.
- You can opt out of getting promotional emails from us by utilizing the unsubscribe option in the promotional communication you receive or adjusting your account’s email preferences. We will send you transactional and relationship messages about the Services, including administrative confirmations, order confirmations, significant changes about the Services, and notices about our policies, regardless of your email preference choices.
- You can opt out of certain Data Collection Tools if you’re in the European Economic Area by selecting the “Cookie settings” link at the bottom of any page.
- Cookies and other types of local data storage may be controlled by your browser or device. Visit https://cookiepedia.co.uk/how-to-manage-cookies for additional information on cookie management. You may be able to manage whether or not your location or other data is gathered and shared via your wireless device.
- See the Google Analytics Opt-out Browser Add-on, Mixpanel Opt-Out Cookie and ZoomInfo’s policy data claiming process to opt out of letting Google Analytics, Mixpanel, ZoomInfo, to utilize your data for analytics or enrichment.
- Apple’s iOS, Google’s Android, and Microsoft’s Windows all have their own guidelines for controlling in-app targeted advertising. You should double-check your privacy settings on additional devices and operating systems.
Contact us at support@gmaxent.com if you have any questions regarding your data, how we use it, or your rights.
6.2 Accessing, Updating, and Deleting Your Personal Data
You can access and update your personal data that GMAX Learn collects and maintains as follows:
- Log into your account and edit your account at any time to amend data you submit directly.
- You can also terminate your account at any time if you wish either as a student or an instructor.
- Please contact our Support Team if you have any problems cancelling your account.
- Please note that even after your account is closed, some or all of your data may remain visible to others, including data that has been (a) copied, stored, or disseminated by other users (including comments on content); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even if your account is closed, we keep your data for as long as we have a reasonable reason to do so (and as long as relevant law allows us to), such as to comply with legal requirements, settle disputes, or enforce our agreements. After your account has been cancelled, we may store and disclose such data in accordance with this Privacy Policy.
- Please use our online form to seek access to, modify, or delete your personal data. We may ask that the request be received through the email address connected with your account for your protection, and we may need to verify your identity before acting on it. Please be aware that we retain certain data if we have a legal basis to do so, such as for record-keeping and transaction completion.
6.3 Our Policy Concerning Children
We respect children’s privacy concerns and urge parents and guardians to participate actively in their children’s online activities. Individuals under the age of 18 who are of the legal age to consent to use online services where they live (for example, 13 in the United States or 16 in Ireland) may not create an account, but may have a parent or guardian do so on their behalf and assist them in accessing acceptable content. Individuals under the age of permission to use online services are not permitted to use the Services. If we discover that we have obtained personal data from a kid under the age of 13, we will destroy it as soon as possible.
Parents who feel GMAX Learn has obtained personal data from a kid under the age of 13 should contact support@gmaxent.com to request that it be erased.
7. Updates & Contact Info
We'll tell users by email, in-product notification, or another mechanism required by law if we make a major change to this policy. Changes take effect the day they are published. If you have any questions, complaints, or conflicts, please contact us via email or postal mail.
7.1 Modifications to This Privacy Policy
We’ll tell users by email, in-product notification, or another mechanism required by law if we make a major change to this policy. Changes start to work. This Privacy Policy may be updated from time to time. If we make any significant changes to it, we will notify you via email, a notice on the Services, or as otherwise required by law. A overview of the major modifications will also be included. Modifications will take effect on the day they are posted, unless otherwise noted.
If you continue to use the Services after the effective date of any change, your access and/or usage will be constituted an acceptance of (and agreement to adopt and be bound by) the new Privacy Policy, to the extent permitted by applicable law. All prior Privacy Policies are superseded by the new Privacy Policy.
7.2 Interpretation
Any capitalized phrases that are not mentioned in this policy are defined in GMAX Learn’s Terms of Service. For your convenience, a version of this Privacy Policy in a language other than English may be available. If a conflict arises between the English language version and a non-English version, you agree that the English language version will prevail.
7.3 Questions
Please contact our privacy team (including our Data Protection Officer) at support@gmaxent.com if you have any questions, issues, or disputes about our Privacy Policy. You can also write to GMAX at No 6, Area G-Extension, ABU Samaru Zaria, Nigeria.